Do you have any advice for interviewing Chinese job candidates? I’ve been frustrated trying to get them to open up about their individual background and experiences.

Sincerely,

U.S. Telecom in China

Dear U.S. Telecom in China,

Yes, your frustration is understandable and deeply rooted in cultural differences. The United States is a society that promotes a considerable degree of individualism, particularly in the business sector. Candidates for jobs are expected to promote themselves as well as eagerly discuss their aptitudes and abilities on an individual level. China is still largely a highly group oriented culture, where a person is not expected to broadcast their individual successes. In fact, this behavior is largely discouraged. Consider the Chinese proverb that translates into: “Quacking ducks get shot.” Essentially, it is negative to bring attention to oneself. A good strategy for getting Chinese job candidates to “open up” is to ask questions that are group oriented. Ask the candidates about the success and past performance of the business group or team they were involved in. This will be considered less risky by the candidate and they will more likely give you a greater degree of context and background.

Good luck,