Business Process Management Across Cultures

In the past, business process management has focused exclusively on monitoring business processes through software.  But BPM is now starting to pay more attention to human-driven processes and workflow systems.  There is a developing need to analyze and optimize the complex interactions that take place between workers and this becomes more challenging when the workers are from different cultures and in different locations.

IOR partners with organizations seeking to improve their process model. We will:

• Analyze the design, enactment and management of operational processes involving human workflow systems
• Focus carefully on processes involving workers in a variety of cultures and offices, particularly if they are working and communicating via technology
• Identify inefficiencies and provide training solutions to encourage common platforms that can increase productivity

There can also be major challenges for IT professionals when beginning BPM initiatives globally.  Whether there is difficulty in making the case for BPM or you are encountering organizational and cultural resistance, IOR can help you design a strategy to successfully incorporate BPM on a global scale.